Dear Dr. Thanos, Konstantinos, and the entire EMBIO team,

I’m writing to you from my home in Manchester with the most wonderful news—news I had almost given up hope on. I am pregnant with twins! It still feels like a beautiful dream, and it’s all thanks to the incredible journey I took with you.

As a 38-year-old single woman who has always longed to be a mother, the dream felt more and more distant, especially with the daunting cost of fertility treatments here in England. But from my very first email to your clinic, that feeling of hopelessness began to fade. The kind, reassuring phone call I received just a day later gave me a spark of hope I hadn't felt in a long time.

I admit, traveling to Greece alone for something so deeply personal was nerve-wracking. Yet, from the moment I walked through your doors, I felt completely safe and cared for. Dr. Thanos, your calm expertise gave me so much strength. Your team transformed my fear into a genuine excitement for the future. And now, to be pregnant after our very first IVF attempt is a miracle I will cherish forever.

My coordinator, Konstantinos, you have been an absolute rock. Thank you for being my "brother" through all of this, for answering every little question and checking in, even from thousands of miles away. Your constant guidance has meant the world to me.

I also want to send a special thank you to the lovely ladies at reception, whose warm smiles always made my day brighter.

You have given me more than a successful treatment; you have given me the gift of a family. I will be forever grateful for your kindness, your professionalism, and for making my dream a reality.

With all my love and gratitude,